Direct Mail Partners management has over 100 years of combined industry experience in print composition, policy and statement printing, electronic bill presentment and payment, mailing, presort, and direct mail. Working with clients in industries ranging from healthcare providers, health insurance companies, property and casualty insurance companies, financial services, utilities, manufacturers, retailers, distributers, municipalities, and associations means we have seen almost every situation before and have developed solutions to meet each and every need. With hundreds of active customers relying upon DMP for over 18 years, we have the experience and expertise to correctly produce all of your mission critical documents.
We successfully deliver mission critical document solutions on time and on budget to companies in a wide variety of industries including financial services, healthcare, insurance, banking, municipal government, retailers, distributors, manufacturers, utilities, and more. Our performance is tracked and measured through our Automated Document Production Technology. The inherent accountability in this system drives operations to outperform our clients’ expectations with industry leading performance and overall SLA performance exceeding 99.9%. Direct Mail Partners is a rock solid partner.
Direct Mail Partners specializes in delivering custom document composition, document management, electronic presentment, print and mail solutions through the use of state-of-the-art technology and the highest quality service. Every client’s needs and requirements are unique and change over time. To minimize involvement from our clients’ IT departments, we process a wide variety of file types, ranging from manipulating fully composed print files to merging flat files with document template libraries. Our experienced staff will utilize deep industry experience and our industry leading technology to develop the optimal solution for each and every situation.
Direct Mail Partners operates 24 hours a day 362 days a year, offering a broad range of data, print, electronic presentment, and mail services to its clients. Throughout the entire document production process, all services are completed in-house from data processing, document composition, printing, electronic presentment, mailing, and presort. Through continuous investment in human capital, technology, and equipment, Direct Mail Partners has the resources to be your one-stop-shop for all of your document production needs.
Fanatical customer service and operational excellence through continuous innovation and improvement are core values at Direct Mail Partners. From equipment operators up through the entire management team, all of our customer centric staff is focused on doing what is best for our clients. With a belief that all success flows from a relentless commitment to “Doing whatever it takes to exceed our clients expectations”, as well as the pursuit of “Doing it right, on time, the first time, every time”, Direct Mail Partners delivers unmatched service in the document management industry.
Our Automated Document Electronic Production Technology (A.D.E.P.T.) system features automated document composition, submission, electronic presentment, piece-level tracking and reporting complete with automated email notifications and internal workflow by combining best of breed , industry specific applications with proprietary programs and processes. By automating repetitive processes, we eliminate the costs and potential errors associated with manual data processing and composition. Our clients benefit from the highest level of document integrity and quality with the accountability inherent in our automated tracking and reporting.